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Right of Withdrawal

Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that predominantly neither be attributed to their commercial nor their independent professional activity.)

Instructions for withdrawal

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day,

- on which you or a third party nominated by you, who is not the carrier, have taken possession of the goods, if you have ordered one or more goods as part of a unified order and it/they is/are delivered uniformly;

- on which you or a third party nominated by you, who is not the carrier, have taken possession of the last good, if you have ordered multiple goods as part of a unified order and they are delivered separately;

- on which you or a third party nominated by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, if you have ordered a good that is delivered in several partial shipments or pieces;

In order to exercise your right of withdrawal, you must inform us (form32 GmbH, Beckumer Str. 220, 59556 Lippstadt, Telephone number: 02941/150 050 6, E-Mail address: shop@scheulenburg-direkt.de) with a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.

You can also fill out and submit the model withdrawal form or another clear statement on our website (www.scheulenburg-direkt.de) electronically. If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) of receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement for goods that can be sent by parcel post until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

We will collect the goods that cannot be sent by parcel post.

You shall send back or hand over the goods that can be sent by parcel post without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods that can be sent by parcel post, as well as the direct cost of returning goods that cannot be sent by parcel post. The costs for the return shipment of your goods will be the same costs you paid for shipping when ordering.


You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or early termination of the right of withdrawal

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and the production of which is governed by an individual choice of or decision by the consumer or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which may spoil quickly or whose expiration date would be exceeded quickly;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, which can however be delivered 30 days after conclusion of the contract at the earliest and whose actual value depends on fluctuations in the market which the entrepreneur cannot control;
- for the supply of newspapers, journals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
- for the supply of goods if they, due to their nature, were inseparably mixed with other goods after delivery;
- for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.